Shipping policy

SHIPPING:

UK STANDARD 

Orders under £30.00- £2.99 (Royal Mail Tracked 48)

Orders over £30.00- Free (Royal Mail Tracked 48)

Please note: we cannot be held responsible for any additional fees incurred at customs for international deliveries.

All our orders are dispatched with Royal Mail service.

EUROPEAN DELIVERY (3-5 working days): £5.95

Please note: we cannot be held responsible for any additional fees incurred at customs for international deliveries.

All our orders are dispatched with Royal Mail service.

 

 

What happens if I am not home when they deliver?

You should receive a card through your door if no-one is at home to collect your parcel. It will then be sent to your local Post Office.

What should I do if my order has not arrived?

If you are in the UK and have not received your order within 6 working days of the dispatch date, or outside the UK and have not received your order within 20 days of the dispatch date then please contact us

We cannot be held responsible if the address you have given is incorrect. It is the responsibility of the customer to give a complete and accurate address to ensure correct delivery of the parcel is made.

Please note that if the Royal Mail tracking number shows that your parcel has been delivered, you will need to contact Royal Mail to get a reference number before we can look into organising a replacement.

If your order has been delivered with photographic evidence on the tracking and you're unable to locate your order, we cannot be responsible for stolen parcels. Please contact Royal Mail with enquiries to missing orders.